COVID-19 Response

Steps to Protect Our Staff and Patrons:

We have implemented a number of new COVID-19 protocols to keep our staff and customers safe:

  • Our showroom is open for in-store shopping with limited capacity
  • We are also offering same-day curbside pickup for most orders
  • We are urging customers to use contactless payment whenever possible and limiting cash payments
  • We are screening all patrons that enter the store, and are advising customers to not enter if they have COVID-19 symptoms, have been in contact with a positive case, or have travelled outside of Canada recently
  • Masks required for all staff while in our store and while fulfilling curbside pick up orders
  • Masks required for all customers while in-store
  • We are enforcing physical distancing procedures within all areas of the store
  • We are requiring all team members who feel ill to stay home, and are asking all employees to complete a public health COVID-19 questionnaire at the beginning of every shift
  • We have developed a policy in the event of an outbreak and will be using the Canada Contact Tracing App in the event of a positive case in our store
  • We have installed plexiglass barriers at our counters to protect our staff and customers

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